The first step is a free home visit by one of our highly experienced team members, who will give you the best possible advice on what to do with your furniture, the representative who visits will have an extensive knowledge of the construction of your furniture. The representative that visits you are not commission based sales reps they are in house trained in the construction/ manufacture of high quality upholstered furniture which enables them to give you the best possible outcome for your furniture.
Once you have placed an order with us you will receive a sample in the post of the fabric you have chosen, as it gets close to your collection date a member of our customer service team will call you to confirm the delivery date and also arrange a suitable time to collect.
Once we have your furniture it will be labelled and a production sheet will be printed stating any details you may have requested such as higher back cushions a skirt or extra scatter cushions. Once the item arrives in production it will be completely stripped down and properly checked, any loose joints, damaged wood or weak wood will be replaced or repaired where necessary. Once the frame is in sound condition, the process of rebuilding your furniture begins.
First step will usually be the arms all support webs or upholstery card will be checked tightened or replaced then the foam padding or traditional fillings will be fitted on if they are in good condition otherwise they will be replaced with new, then the main arm padding will go on, 99% of the time the team replace them with brand new foam for modern pieces or felt and wadding for older pieces.
Once your new cover has been upholstered on they will move onto the seat or back where they will tighten or replace webbing, springs are checked and any rusty loose or damaged springs are replaced, any rusty spring clips are replaced as well.
Again any new padding that’s needed will be put on before the cover is upholstered on. All outer edges are covered in Dacron so you can not feel bare wooden edges, all backs are finished to the highest standards with hessian barrier cloth and Dacron before either plygripping the back in place or hand stitching it. All detail is exactly replicated, patterns are matched perfectly everywhere even the back and inside sections you don’t regularly see.
Once upholstered and cushions are made to measure your item is checked with our 20 point quality check list before being bagged and delivered to your home.
We can reupholster absolutely anything, any style size or brand there is nothing we haven’t seen before, antique or modern you can trust your furniture is in safe and knowledgeable hands.
For your free quote call: 01325 319569. Thank you for showing an interest in Great British furniture craftsmen
Please note as this is a new venture for us the capacity of work we will be able to take on may be limited at times and in some instances we may decide that it would be best to complete the required work from our main factory.
Please call our office TODAY for your FREE NO OBLIGATION QUOTE 01325319569. Or if you prefer you could send an email to firstname.lastname@example.org stating your requirements and attaching images for us to have a look at and we would be more than happy to assist with your enquiry.